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ARIS - SHARE YOUR IDEAS
How can we make ARIS better?
Status Open for voting
Created by Guest
Created on Mar 13, 2022

Support Incident: 5380713 Aris CONNECT mobile view issue

Hello Software AG,


we are using ARIS Connect also from our mobile phones.
The access is working fine, but we have identified following issues:
- scrolling doesn't work and
- when switching from landscape to portrait the model graphics are gone.
Phone used: iPhone, browser: Safari.

From Software AG support incident 5380713:

We were able to reproduce this effect on iPhone devices by using the safari browser. As discussed with out development, please note, that this is currently not supported.

Note: We have already created a Feature Request. For notifications, you can create a Request

However, please add this as an enhancement request in Empower- Brainstorm.

Thanks,

Andrea

Brainstorm ID 7419
Created on Brainstorm 10/30/2019 04:50 AM
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