Skip to Main Content
ARIS - SHARE YOUR IDEAS
How can we make ARIS better?
Status Open for voting
Created by Rakan Omar
Created on May 8, 2023

SSO improvement request

I would like to bring to your attention a limitation that we have found in the product.

The issue we are facing is that when a user logs in via SSO and remains on the website for about an hour,

the user is automatically redirected to the password authentication login page. This is causing a negative impact.

The expected behavior is that if the user's session has expired, they should be redirected back to the SSO page to authenticate there.


And we can address this limitation as;

a improvement request where we expect - when the timeout in the application happen, there may appear different screen that will not allow entering of username and password. again

Thank you.