ARIS - SHARE YOUR IDEAS
Within a user group of multiple users in ARCM, the main responsible person should be identifiable. When having multiple tasks of similar name/titel it is necessary to identify, who is the main responsible person for which task and who is his/her representative in case of absence.
This could be defined while modelling the autorization diagrams in ARIS, using a special connection type between the main responsible person and role. and another connection type between the substitute persons and the same role.
Example:
A team of 3 persons has to execute the task "check invoices for customers before booking".
Person 1 is responsable for customer group A,
Person 2 is responsable for customer group B,
Person 3 is responsable for customer group "Key Accounts".
Each month, there are 3 control execution tasks generated for the team:
CET 1 - check invoices or customer group A,
CET 2 - check invoices or customer group B,
CET 3 - check invoices or Key Accounts.
The 3 team members each have their responsability for 1 task each, but they temporarily replace one another in case of absence. Therefore, there is only one user group for the team, as the 3 persons must all have access to each of the 3 tasks in case of absence. There is no possibility to identify, who is the responsable person in charge for one specific task.
First thought for solution:
To create 3 different user groups, without naming the groups by the user's name.
"Sales Team 1" - Users: Person 1, Person 2, Person 3
"Sales Team 2" - Users: Person 1, Person 2, Person 3
"Sales Team 3" - Users: Person 1, Person 2, Person 3
Still, without any identification of the responsable in each user group -> no solution.
My request:
To create 3 different user groups, without naming the groups by the user's name, and mark the main responsable person, show the marks in the task workflow as well:
"Sales Team 1" - Users: Person 1, Person 2, Person 3
"Sales Team 2" - Users: Person 1, Person 2, Person 3
"Sales Team 3" - Users: Person 1, Person 2, Person 3
Alternative:
To serially number the users in each group: 1. main responiable; 2. first representative; 3. second representative. Show the users ordered by number (not in alphabetic order) in the task.