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ARIS - SHARE YOUR IDEAS
How can we make ARIS better?
Status Open for voting
Created by Patrick Evrard
Created on Jun 21, 2024

Create a step-by-step view for Customer Journeys like for Business Processes

It could be nice to add several views to the Customer Journeys such as a step-by-step view of customer journeys, like for business processes. Instead of displaying working-methods in the right-pane, it would display channel, customer touchpoint, emotion, moment of truth, initiatives, related systems, related processes, etc. But a Table view or a RACI view could also be nice.